Systems 11 Tech ("Systems 11 Tech," "we," "us," or "our") is a low voltage, audio/visual, and security integration company operating in the Houston/Pearland, Texas area, and the parent company of the Dream Theaters and DTsecurity's brands. We facilitate our services through our website DTHou.com (the "Services"). This Privacy Policy is designed to help you understand how we collect, use, process, and share your personal information, and to help you understand and exercise your privacy rights. For residents of California and other states that provide additional rights, more information about the data we collect is available in our Notice at Collection and Supplemental Notice for Residents of Certain Other States, which is found below in Section 9.

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1. SCOPE AND UPDATES TO THIS PRIVACY POLICY

2. PERSONAL INFORMATION WE COLLECT

3. HOW WE USE YOUR PERSONAL INFORMATION

4. HOW WE DISCLOSE YOUR PERSONAL INFORMATION

5. YOUR PRIVACY CHOICES AND RIGHTS

6. SECURITY OF YOUR INFORMATION

7. INTERNATIONAL DATA TRANSFERS

8. RETENTION OF PERSONAL INFORMATION

9. NOTICE AT COLLECTION AND SUPPLEMENTAL NOTICE FOR CALIFORNIA RESIDENTS AND RESIDENTS OF CERTAIN OTHER STATES

10. CHILDREN'S INFORMATION

11. OTHER PROVISIONS

12. CONTACT US

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1. SCOPE AND UPDATES TO THIS PRIVACY POLICY

This Privacy Policy applies to personal information processed by us, including Systems 11 Tech and our brands Dream Theaters and DTsecurity's, through our websites, mobile applications, and other online or offline offerings where this Privacy Policy is made available (collectively "Services"). Our Services, company, and brands are offered and operated solely in the United States and are not intended for use by individuals located outside of the USA. If you reside outside of the United States, please discontinue any future use of our Services. By visiting or accessing our Services, you acknowledge and agree that you have read and understood this Privacy Policy.

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Changes to our Privacy Policy. We may revise this Privacy Policy from time to time in our sole discretion. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the

updated Privacy Policy if you continue to use our Services after the new Privacy Policy takes effect.

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2. PERSONAL INFORMATION WE COLLECT

The categories of personal information we collect depend on how you interact with us, our Services, and the requirements of applicable law. We collect information that you provide to us, information we obtain automatically when you use our Services, and information from other sources such as third-party services and organizations, as described below. For residents of certain states, additional disclosures about the information we collect is available in our supplemental disclosure below.

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For the purposes of mobile text messaging, customer mobile phone number or promotional messaging opt-in data and consent will not be shared or sold to any third parties for the purposes of marketing their own products or services. View Mobile Messaging Terms & Conditions.

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A. Personal Information You Provide to Us Directly

Account Creation. We may collect personal information when you create an account, such as name, email address, phone number, address, username, passwords you create, and similar account information.

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Purchases and Service Requests. We may collect personal information and details associated with your service needs and purchases, including payment or other financial information. Any payments made via our Services are processed by third-party payment processors. We do not directly collect or store complete payment card information entered through our Services, but we may receive information associated with your payment card information (e.g., the last four digits of your payment card number and your billing details).

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Your Communications with Us. We may collect personal information, such as email address, phone number, or mailing address, when you request information about our Services, request a quote or estimate for low voltage, AV, or security installation work, request customer or technical support, or otherwise communicate with us. This includes information provided by you when you engage with our online scheduling tools or fill in our website forms.

Your Communication Recordings. We may record calls and retain the content of online chats, text messages, or other written/electronic communications between you and us. By communicating with us, you consent to our recording and retention of these communications.

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Surveys and Reviews. We may contact you to participate in surveys and reviews of our Services' performance. If you decide to participate, we may collect personal information from you in connection with the survey or review.

Interactive Features. We and others who use our Services may collect personal information that you submit or make available when we engage with you through our interactive features (e.g., online scheduling, messaging and chat features, website forms, commenting functionalities, and

social media pages). Any information you provide using the public sharing features of the Services will be considered "public," unless otherwise required by applicable law, and is not subject to the privacy protections referenced herein.

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Job Applications and Recruiting. We may collect your information to assess your skills, qualifications, and interests to determine alignment with career opportunities with us and to communicate with you regarding the status of your application. If you are offered and accept a position with us, your application data may become part of your permanent employee record.

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B. Personal Information Collected Automatically

Automatic Collection of Personal Information. We may collect certain information automatically when you use our Services, such as your Internet Protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, browser or device information, location information (including approximate location derived from IP address), and Internet Service Provider (ISP). We may also automatically collect information regarding your use of our Services, such as pages that you visit before, during, and after using our Services, information about the links you click, the types of content you interact with, the frequency and duration of your activities, and other information about how you use our Services.

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Location Information. We may collect your approximate or precise geolocation information in connection with your use of our Services, including when scheduling or dispatching service for your property.

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Cookie Policy (and Other Technologies). We, as well as third parties that provide content, advertising, or other functionality on our Services, may use cookies, pixel tags, and other technologies ("Technologies") to automatically collect information through your use of our Services.

· Cookies. Small pieces of information that a website stores on a visitor's web browser to remind the site about the visitor on the next visit and to facilitate and enhance your experience.

· Pixel Tags/Web Beacons. Pieces of code embedded in our Services that collect information about engagement, such as whether a page was visited or an advertisement clicked. We may also include web beacons in emails to understand whether messages have been opened, acted on, or forwarded.

Our uses of these Technologies fall into the following general categories:

· Strictly Necessary — Technologies that allow you access to our Services and tools required to identify irregular website behavior, prevent fraudulent activity, improve security, or allow you to use our functionality.

· Performance — First- and third-party Technologies used to assess Services performance, including analytics.

· Functional — Technologies that offer enhanced functionality, such as identifying you when you sign in or remembering your preferences.

· Targeting & Social Media — First- and third-party Technologies, including cross-device tracking, used to deliver relevant content and advertising on our Services or third-party digital properties.

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See Your Privacy Choices and Rights below to understand your choices regarding these Technologies.

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Analytics. We may use first- and third-party Technologies and tools to process analytics information on our Services to help us understand how our digital Services are used and to continually improve and personalize them.

Social Media Platforms. Our Services may contain social media buttons, such as Facebook, Instagram, LinkedIn, and YouTube, which might include widgets such as a "share this" button or other interactive mini programs. These features may collect personal information such as your IP address and which page you are visiting and may set a cookie to enable the feature to function properly. Your interactions with these platforms are governed by the privacy policy of the company providing it.

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Verification Providers. We use third-party CAPTCHA services across our applications to mitigate brute-force logins as a means of spam protection.

C. Personal Information Collected from Other Sources

Third-Party Services and Sources. We may obtain personal information about you from other sources, including third-party services and organizations. For example, if you access our Services through a third-party application, such as a third-party login service or social networking site, we may collect personal information about you from that application that you have made available via your privacy settings.

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Referrals and Sharing Features. Our Services may offer tools that allow you to provide personal information about your friends through our referral service. Please only share with us contact information of people with whom you have a relationship and their consent to share with us.

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Trade Shows and Other Events. We may collect personal information from individuals when we attend or host trade shows and other events.

Business Development and Strategic Partnerships. We may collect personal information from individuals and third parties to assess and pursue potential business opportunities.

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3. HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for a variety of business purposes, including to provide our Services, for administrative purposes, and to market our products and Services, as described below.

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A. Provide Our Services

· Managing your information and accounts

· Providing access to certain areas, functionalities, and features of our Services

· Booking and scheduling installation, service, or consultation appointments

· Answering requests for customer or technical support

· Communicating with you about your account, activities on our Services, and policy changes

· Processing your financial information and other payment methods for products or Services purchased

· Processing job applications

· Allowing you to register for events

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B. Administrative Purposes

· Pursuing our legitimate interests such as direct marketing, research and development, network and information security, and fraud prevention

· Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity

· Measuring interest and engagement in our Services

· Improving, upgrading, or enhancing our Services

· Developing new products and Services

· Ensuring internal quality control and safety

· Authenticating and verifying individual identities, including requests to exercise your rights under this Privacy Policy

· Debugging to identify and repair errors with our Services

· Auditing relating to interactions, transactions, and other compliance activities

· Sharing personal information with third parties as needed to provide the Services

· Enforcing our agreements and policies

· Carrying out activities required to comply with our legal obligations

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C. Marketing and Advertising Our Products and Services

We may use personal information to tailor and provide you with content and advertisements as permitted by applicable law, including through email campaigns, text messages, custom audiences advertising, and interest-based or targeted advertising.

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If you have any questions about our marketing practices or would like to opt out of the use of your personal information for marketing purposes, you may contact us at any time as set forth in Contact Us below.

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D. With Your Consent

We may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information or with your consent.

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E. Other Purposes

Mergers and Similar Business Activity. We may use your personal information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, in which personal information held by us is among the assets transferred.

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De-identified and Aggregated Information. We may use personal information to create de-identified and/or aggregated information. To the extent we process de-identified data, we will maintain and use it in de-identified form and will not attempt to reidentify it unless permitted by applicable law.

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4. HOW WE DISCLOSE YOUR PERSONAL INFORMATION

We disclose your personal information to third parties for a variety of business purposes, including to provide our Services, to protect us or others, or in the event of a major business transaction, as described below.

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A. Disclosures to Provide Our Services

· Service Providers. Third-party service providers and vendors that assist us with IT support, hosting, payment processing, customer service, HR services, and related services.

· Business Partners. Partners who help provide products or services you have requested, including for equipment warranties and services.

· Affiliates and Brands. We may share your personal information among Systems 11 Tech and our Dream Theaters and DTsecurity's brands for administrative purposes, IT management, and to support, promote, and supplement the Services we provide.

· Social Media Platforms and Advertising Companies. Third-party companies that perform or assist with advertising activities and may set Technologies on our Services to collect information regarding your activities and device.

We may also share your information with third parties as appropriate and permitted by law. The privacy choices you may have about your personal information are described in Section 5 below.

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B. Disclosures to Protect Us or Others

We may access, preserve, and disclose information associated with you to external parties if we believe doing so is required or appropriate to comply with law enforcement or legal process; protect your, our, or others' rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or detect, prevent, or stop suspected or actual illegal activity.

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C. Disclosure in the Event of Merger, Sale, or Other Asset Transfers

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, your personal information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.

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5. YOUR PRIVACY CHOICES AND RIGHTS

Email Communications. You may use the unsubscribe link found at the bottom of our promotional emails to opt out of receiving future promotional emails. You will continue to receive transaction-related emails regarding products or Services you have requested.

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Text Messages. You may opt out of receiving promotional text messages from us by following the instructions in the text message or by contacting us as set forth in Contact Us below. We do not share (or sell) your mobile phone number or opt-in data to third parties for purposes of marketing their own products or services.

View Mobile Messaging Terms & Conditions.

Phone Calls. You may opt out of receiving phone calls from us by following the instructions provided on the call or by contacting us as set forth in Contact Us below.

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"Do Not Track." We do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers. However, our Services may recognize certain opt-out preference signals, such as the Global Privacy Control, and will process such signals in accordance with applicable law.

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Cookies and Personalized Advertising. You can control cookies on our Services by using the options presented in the cookie banner that appears when you visit our Services, or by adjusting your browser or device settings. If you adjust your preferences, some features of our Services may not be available.

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Your Privacy Rights. Depending on your place of residency, you may have the following rights with respect to the personal information we collect or process about you:

· Access and Portability — confirming whether we process your personal information, obtaining access to or a copy of it, or requesting we send it to another company in a structured, machine-readable format

· Correction — requesting correction of inaccurate or incomplete personal information

· Deletion — requesting deletion of your personal information

· Restriction, Objection, or Opt-Out — objecting to or restricting our use of your sensitive personal information, or opting out of certain automated decision-making or profiling

· Opt Out of Targeted Advertising or "Sharing"

· Opt Out of "Selling"

· Withdraw Consent to our processing of your personal information (withdrawal applies only to future processing)

· Non-Discrimination — we will not discriminate against you for exercising these rights

· Appeal — you may appeal a denied request

· Lodge a Complaint — you may submit a complaint to the competent supervisory authority in your place of residence

If you or your authorized agent would like to exercise any of these rights, please contact us as set forth in Contact Us below. We will ask you to verify your identity by confirming your name, email address, phone number, or other identifiable information in our records.

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6. SECURITY OF YOUR INFORMATION

We take reasonable steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized access, use, disclosure, or loss of personal information.

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By using our Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Services. If we learn of a security breach, we may attempt to notify you electronically by posting a notice on our Services, by mail, or by email.

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7. INTERNATIONAL DATA TRANSFERS

All information processed by us may be transferred, processed, and stored anywhere in the world, including the United States or other countries, which may have data protection laws different from the laws where you live. We endeavor to safeguard your information consistent with the requirements of applicable laws.

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8. RETENTION OF PERSONAL INFORMATION

We store the personal information we collect for as long as you use our Services, or as reasonably necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

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9. NOTICE AT COLLECTION AND SUPPLEMENTAL NOTICE FOR CALIFORNIA RESIDENTS AND RESIDENTS OF CERTAIN OTHER STATES

This Notice at Collection and Supplemental Notice is for residents of states that have adopted comprehensive privacy legislation, including California and other states, as applicable and as may come into effect from time to time.

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The following describes the categories of personal information Systems 11 Tech has collected and whether it was disclosed for a business purpose (e.g., to a service provider). We may also share your personal information with third parties at your direction, or with law enforcement, government entities, or within the context of a merger or similar business transaction, as appropriate and permitted or required by law.

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Category of Personal Information Category of Third Parties Disclosed To

Identifiers — name, postal address, unique personal

identifier, online identifier, IP address, email address, account

name, or similar identifiers Service providers, business partners, brands, advertising networks, ISPs, data analytics providers

Personal information categories under Cal. Civ. Code §

1798.80(e) — name, signature, address, phone number, or

financial information Service providers, business partners, brands, advertising networks, ISPs, data analytics providers

Protected classification characteristics under California or

federal law Service providers, brands

Commercial information — records of products or services

purchased, obtained, or considered Service providers, business partners, brands, advertising networks, data analytics providers

Internet or other electronic network activity — browsing

history, search history, interactions with our Services Service providers, business partners, brands, advertising networks, data analytics providers

Geolocation data Service providers, business partners, advertising networks, data analytics providers

Audio, visual, or sensory data — call recordings, chat

transcripts Service providers, brands, data analytics providers

Professional or employment-related information Service providers, brands

Inferences drawn from other personal information Service providers, business partners, advertising networks

Sensitive personal information — account credentials,

precise geolocation, message contents, government identifiers

(where required for compliance, e.g., vendors/contractors) Service providers, brands

"Sales" or "Sharing" of Personal Information and Opting Out of Targeted Advertising. We do not have actual knowledge of any "sale" or "sharing" of personal information of minors under 18 years of age. To the extent our advertising practices are considered a "sale" or "sharing" or disclosure for targeted advertising under applicable law, you may limit such sharing by:

· Following the instructions in Your Privacy Choices and Rights above

· Contacting us as set forth in Contact Us below

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Your Cookie Preferences. When you first visit our Services, you will be presented with a banner offering a choice about whether to accept or decline our use of Technologies. Cookies are browser-specific — your opt-out request will be linked to your browser identifier only, and you will need to renew your choices on each device or browser.

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Additional Information for Job Applicants. This section supplements the information above and describes additional personal information we collect when you apply for a job with us, collected directly from you, from publicly available sources, data analytics providers, or as you may otherwise authorize (e.g., former employers or references):

· Identifiers — government-issued identification numbers (Social Security, driver's license, passport, state ID, or military ID numbers)

· Public records and background check information (with your consent, as applicable) — addresses, court records, credit and criminal history, and drug test results

· Demographics and protected classifications you choose to disclose

· Professional or employment-related information — employment history, employer contact information, and performance records

· Educational information — institutions attended, degrees, certifications, and related records

California Shine the Light. California residents may request and obtain from us, once a year and free of charge, a list of third parties to whom we disclosed their personal information for direct marketing purposes in the prior calendar year, along with the type of information disclosed.

Right for Minors to Remove Posted Content. Where required by law, California residents under age 18 may request to have their posted content or information removed from the publicly viewable portions of our Services by contacting us as set forth in Contact Us below.

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10. CHILDREN'S INFORMATION

The Services are not directed to children under 18 (or other age as required by local law), and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal information to us without your consent, you may contact us as described in Contact Us below. If we become aware that a child has provided us with personal information in violation of applicable law, we will delete it unless we have a legal obligation to keep it.

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11. OTHER PROVISIONS

Third-Party Websites/Applications. The Services may contain links to other websites/applications, and other websites/applications may reference or link to our Services. These third-party services are not controlled by us.

We encourage you to read the privacy policies of each website and application with which you interact. We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Providing personal information to third-party websites or applications is at your own risk.

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12. CONTACT US

If you have questions or comments about this Privacy Policy, or would like to exercise your privacy rights, please contact us at:

Systems 11 Tech (parent company of Dream Theaters and DTsecurity's) Phone: 281-997-2381 Address: 6703 Grace Lane, Pearland, Tx 77584 Email: Support@DTHou.com